No products in the cart.
How can I place an order?
You can place an order by:
1. Browsing products on our website.
2. Adding items to your cart.
3. Proceeding to checkout, providing your details, and completing the payment.
1. Browsing products on our website.
2. Adding items to your cart.
3. Proceeding to checkout, providing your details, and completing the payment.
What payment methods do you accept?
We accept the following payment methods:
* Credit/Debit Cards
* Mobile Banking
* Bank Transfers
* Cash on Delivery (available in select locations).
* Credit/Debit Cards
* Mobile Banking
* Bank Transfers
* Cash on Delivery (available in select locations).
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact us immediately with your order details.
How do I track my order?
Once shipped, we’ll provide you with a tracking number via email or SMS. Use it to check your order status.
Do you offer home delivery?
Yes, we deliver nationwide. Delivery charges and times depend on your location.
Are there additional charges for delivery?
Delivery charges apply for orders below In Dhaka City 70.00 Taka and Out site of Dhaka City 125.0 Taka. Orders above this threshold qualify for free shipping.
Is your packaging eco-friendly?
Yes, we use biodegradable and eco-friendly packaging materials to protect both your order and the environment.
How long does delivery take?
Delivery typically takes 3-5 business days depending on your location.
Do you deliver internationally?
Currently, we only deliver within Bangladesh
What is your return policy?
You can return unused and unopened products within 7 days of delivery. Items must be in their original condition and packaging.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Can I cancel my order after it’s shipped?
Orders cannot be canceled once shipped. However, you can refuse delivery, and we’ll initiate a refund upon receiving the returned package.
How do I initiate a return?
Contact our support team with your order number and the reason for return. We’ll guide you through the process.
What if I receive a damaged product?
Notify us within 48 hours of receiving a damaged or incorrect product. We’ll arrange a replacement or refund at no extra cost.